Request A Quote ! Click Here
commercial office cleaning service

Have you or your colleagues ever heard the following comments from your work collegues?

“All the cleaners seem to do is empty the bins”
“There is no attention to detail; there’s dust everywhere”
“The toilets are disgusting”

You’re not alone.

Whenever I am requested to provide a quote for cleaning services because the practice manager is “sick and tired “of cleaners not doing the right thing, they usually make one of the above comments during our discussion.

Here are five reasons why your cleaning service is below par and what you can do about it.

1) They don’t spend the correct time

When you sign an industrial cleaning contract you should agree on a specific amount of time the cleaners will spend at the clinic.
Too many cleaners cut corners and don’t spend the required time at your clinic.
Solution? Ask your security company for a report on the time spent by the cleaner(s) for the past two weeks and do a budget versus actual report for the days the clinic is cleaned.

2) Improper training on how to clean a medical centre

It is often assumed that cleaning staff know how to clean – like it’s part of their DNA! Guess what? It’s not true. Staff must be trained to make sure they know how to achieve a clean, sanitised and disinfected medical environment. Ask your provider to show you how they train their cleaners. Bonus tip. Check there is a red mop for toilets and a blue mop for other hard floors.

3) Poor equipment that cleans ineffectively.

Commercial cleaning requires commercial equipment. If the cleaners are not using quality tools then their results will be poor. Check the cleaning cupboard and ensure that equipment is properly tagged and that vacuum cleaners are of commercial quality.

4) No systems

Check sheets must be completed each and every service as part-proof that the job has been done properly.
 People must be accountable for their time or time can to be wasted. Time = money. Your money. Check lists provide clients with proof of service and peace of mind that they are receiving the service they agreed to. If your current provider does not have a check sheet on site that is completed each service, ask them for one.

5) No regular auditing

If your cleaning company doesn’t call you regularly to ask if you are happy with the service, they are probably getting away with something! Clinics and medical practices require high attention to detail and regular auditing. Ensure there is some form of quality assurance in place.

Looking for a reliable cleaner for your medical clinic or hospital who has an eye for detail? Call us on 1300 763 356.


  1. They are not delivering what they promised.
  2. I don’t know if I can trust the onsite cleaners.
  3. The cleaners aren't spending enough time at our premises.
  4. The agreed job specs are not being done.


Bluetooth technology allows you complete control & transparency over the cleaning process. Our cleaners are tracked and are therefore accountable for the quality of their work. We use Bluetooth technology and 'beacons' to ensure they spend the correct amount of time cleaning your premises.


  1. Confirmation that cleaner is spending correct time cleaning.
  2. Confirmation that cleaner is completing specified cleaning tasks.
  3. Transparent process enables feedback, improvement, and value for money.